Frequently Asked Questions

Everything you need to know about your Trish McEvoy experience.

How can I track my order status?

Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number on the carrier's website to monitor your delivery's progress.

What is your return policy?

We accept returns of lightly used or unused products within 30 days of purchase. Items must be returned in their original packaging to qualify for a full refund to your original payment method.

Does Trish McEvoy test on animals?

No, Trish McEvoy is a cruelty-free brand. We do not conduct animal testing on our products or ingredients, nor do we ask others to test on our behalf.

Can I get help with product shade matching?

Absolutely. You can use our online shade finder tool or book a virtual consultation with one of our professional makeup artists for a personalized recommendation.

How long does shipping typically take?

Standard shipping usually takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Afterpay for interest-free installments.